mohr

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Client's Charter

  1. Issuance of workmen compensations assessment under the Workmen's Compensation Act 1952 within 5 working days from date of receipt of completed document:
    Temporary disablement
    Permanent disablement
    Death

  2. Processing of application for license under Private Employment Agencies Act 1981 within 14 working days from date of receipt of completed document:
    Application for new license
    Application for renewal license

  3. To ensure that the application for registration of trade unions are process within seven(7) working days from the date the complete application received.

  4. Processing of design approval for certificated machinery :
    Steam Boiler in 45 working days
    Unfired Pressure Vessel in 20 working days

  5. Approval for registration of Safety and Health Officer (SHO) for complete application in 30 working days.

  6. Processing of training grant application for the scheme within five (5) working days from the date of complete application form received.

  7. Reimbursement of training grant within eight (8) working days from the date of complete application form received.

  8. To Pay Temporary Disablement Benefit (TDB) to injured employees within 5 days of receipt of all necessary information and completed documents.

  9. To Pay Invalidity Pension (IP) to eligible employees within (7) days of receipt of all necessary information and completed documents.

  10. Process all applications for Attestation and Certification of Training Personnel and National Industrial Experts within 30 days of each completed application received.

  11. To respond to public complaint within (3) working days from date of complaint received.

  12. To ensure all payments must be made within (7) days from the date of complete document received.