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MINISTRY OF HUMAN RESOURCES (MoHR)
ICT STRATEGIC PLAN 2014 - 2018

processes and technology that generate the service
outcome.

The expected benefits of EA for MoHR are as follows:

1) The EA will capture the Organisational knowledge,
systematically. Organisational knowledge is an individual

knowledge paired with that of other individuals in an
organisation. It is the type of organisation asset to which no

value can be named. When individuals pool their knowledge
within an organisation, that knowledge can give the

organisation advantages over others in the same field.
Therefore, it sets a mechanism for MoHR to ensure the

organisation knowledge will be updated as revised to
becoming a living document.

2) Once EA becomes Organisation Knowledge, any ICT

implementation will have a sole key reference for any ICT
projects. Any discrepancy, imperfection or changes, shall be

reflected into EA.

3) A more efficient business operations when business
processes and other architectural information are easily

identifiable clearly defined and rightfully classified in the EA.

4) The above is just a few examples of what MoHR can benefit

from the EA. In any organisation, it is crucial to be able to
answer the above concerns especially when an enterprise
goes through constant change due to competitive pressure

or a change in government/industry/global regulatory

requirements. In addition, business and IT managers are
often pressed for time to have these answers ready for

senior managements. EA will also speed up the decision-
making process with regards to what to do due to any

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