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MINISTRY OF HUMAN RESOURCES (MoHR)
ICT STRATEGIC PLAN 2014 - 2018

12.13 INITIATIVE 2.7 - Strengthening Customer Facing Solutions

It is recommended that MoHR focuses on two (2) primary channels as
follows as part of strengthening customer facing solutions; MoHR Single-

Sign-Portal and Mobile Applications. For the MoHR Single-Sign-On Portal,
kindly refer to Section 7.8.20 for more details. In this section, we shall

focus on the type of applications that shall be made available on the
Mobile Applications to primarily address the viewpoints of Employee,

Employer, Jobs Seekers and MoHR Senior Management. Diagram below

illustrates the proposed Mobile applications Model for MoHR primarily
to provide meaningful values to the said target audience.

MoHR Mobile Applications Model

ISP EXECUTIVE SUMMARY v1.0

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