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MINISTRY OF HUMAN RESOURCES (MoHR)
ICT STRATEGIC PLAN 2014 - 2018
The EISD main application functions and modules module are as shown
below.
EISD Application Function & Modules
The EISD has the following main application modules:
1) Request Management Catalogue
2) Incident Management
3) Problem Management
4) Change Management
5) Configuration Management
6) Service Level Management
7) Knowledge Management
8) Consumer Quality User Experience
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