Page 51 - BPAReport

Overall Policy Recommendations
1. MOHR single authority to manage foreign worker system
2. Governance Structure with three subcommittees
3. Review and repeal previous approval authority and mandates on FWs management

5.2 Single end-to-end integrated online modules of the NFWMS

9. The integrated online system will have separate modules covering PLKS workers,
undocumented workers, foreign domestic workers, expatriates, foreign spouses, refugees,
stateless persons and students/interns. The online PLKS worker system will be the largest
component of the NFWMS (See Appendix IV for flow charts of the end-to-end online
system).

10. All these online modules will automatically feed all relevant information and data
concerning foreign workers into a central database. This database will have the capability of
generating “real time” Management reports “on demand” covering all aspects of development
and evolution of foreign workers in Malaysia as well as the labour market information
concerning foreign workers. This will allow a comprehensive monitoring of the contribution
of foreign workers to the economy. The NFWMS should also consider instituting call center
arrangements for stakeholders to seek clarifications and offer suggestions.

11. Urgent attention and sufficient financial and human resources must be allocated to
construct the single online foreign worker management system incorporating the required
modules and linked to a centralised data warehouse accessible nationwide for management
and monitoring foreign workers (starting with PLKS workers with extension progressively to
cover other types of foreign workers). This online system is to be housed in and managed by
MOHR.

Overall Policy Recommendations for Single End-to-End Online System
1. Management of NFWMS through a single online end-to-end integrated system with
several modules to cover all types of FWs, including undocumented workers
2. Online modules will feed all information and data for FWs into a central database
capable of generating “real time” Management reports
3. Sufficient financial and human resources must be allocated to construct the single
online system and call centers

5.3 PLKS workers management policy

5.3.1 Overall policy recommendations for PLKS workers

12. MOHR will have sole responsibility for the PLKS management system.

13. Working with all the supporting ministries and agencies involved with foreign
workers, MOHR will articulate the roles and responsibilities consistent with the Malaysian

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