Page 89 - BPAReport

processes that will emulate the eventual on line system with the embedded decision
algorithms of the multi-tier levy system. This will slowly reduce the functions of the onestop-
centre and speed up the application and approval process for foreign workers.

8. The Independent Committee strongly recommends an immediate post-mortem
Parliamentary White Paper study on undocumented workers with particular focus on the
rehiring vendors abuses, exploitation, and malpractices including illicit collection of fees,
appointment of multi-tier brokers, breaches of Immigration and KDN ICT system operations
and rampant ministerial approval of quota to non-qualified rent seekers.

9. The government must immediately halt all Operation Mega 3.0 activities. The focus
should be on facilitative repatriation activities, a reversal of stringent immigration penalties to
be replaced by an amnesty incentive for an appropriate period of time.

10. As another facet of interim measures, MOHR in coordination with other agencies will
need to review, examine, evaluate or rectify the contractual agreements with outsourced
service providers and concessionaires. The main objectives of the exercise here would be to
either re-integrate such functions into the online system to be performed by government or
build upon those digitalised functions that are considered to be effective.

11. The Independent Committee recommends that an immediate Transition Committee be
formed to begin the process of transferring the management of foreign workers recruitment,
retention, and repatriation from MOHA and other ministries and agencies to MOHR. The
One Stop Centre (OSC) should be immediately transferred to MOHR.

12. The Independent Committee strongly advocates the development of a rigorous
feedback and whistleblower protection mechanism within the FWMS. This would include the
workers complaints system. But more importantly, it must involve a formal periodical
procedure, to be undertaken by an independent party, to evaluate the effectiveness and impact
of the policy measures and administrative measures taken. The findings of this evaluation and
recommendations for associated policy adjustments to be made, must be disclosed and
disseminated.

13. The Independent Committee strongly recommends that this Report in full
should be made public.

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