Page 70 - NAPFL FINAL

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No Strategic Goal Outcomes Activities Timeline/Target year of
achievement of
outcome

Pilot a programme to provide men
and women migrant workers with
information on rights, access to
essential services and complaints
mechanism through Information,
Education and Communication (IEC)
materials in multiple languages
provided by immigration/customs
officials upon entry to the country.
(NAPTIP)
Develop and deliver on-arrival
training and information to migrant
workers on forced labour definitions
and risks, legal requirements and
possible avenues for assistance for
victims. (NAPTIP)
Explore a pilot automatic issuance of
Special Pass and Visit Pass to
migrant workers who are seeking
redress through the Labour
Department or the Industrial
Relations Department to remain in
Malaysia and work, until the final
disposition of their case.
Engage the migrant community
leaders, foreign spouses, foreign
language teachers and embassy
officials in an institutionalised
system to assist in interpretation
with victims of forced labour.
4 By 2025, victims of forced 4.1. Improved access Enhance Working for Workers app 2022, 2025
labour will have to remedy of victims to allow all workers, including
improved access to of forced labour undocumented to report potential
remedy, support and forced labour cases, and with the
protection services and following enhancements:
systems to prevent
forced labour will be • strengthening features of workers’
improved privacy and non-retaliation;
• strengthening complaint features
that enable adequate capturing of
National Action Plan on Forced Labour (2021-2025) on Protection and employers particularly in high risk
indicators of forced labor;
(Implementation to be
• widen socialization of the existing
coordinated by the
grievance mechanisms, including
Technical Committee
the Working for Workers Apps to
Remedies)
sectors such as manufacturing,
construction and plantation; and
• enhance capacity of the grievance
handlers (under MOHR) to
effectively mediate and address
grievances, including potential cases
of forced labour.